Shipping policy

We take pride in ensuring a smooth and efficient delivery process for all our customers. Below you’ll find the details of our shipping policy:

Order Processing Time

• Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).
• Once your order is processed, you’ll receive a confirmation email with tracking information, if applicable.

Shipping Time and Destinations

• We currently ship to United States and Puerto Rico only.
• Estimated delivery times:

Standard Shipping: 3–5 business days after the order is processed.

• Please note that shipping times may vary due to unforeseen circumstances such as weather conditions or carrier delays.

Customs and Taxes

• Customers are responsible for any customs duties, taxes, or fees that may apply to their orders.

Other Information

• If you need to make changes to your shipping address, please contact us within 24 hours of placing your order.
• If you encounter any issues with shipping or delivery, reach out to us at star.ray.crafts@gmail.com and we’ll be happy to assist you.